KNOW THE WAIT, CONTROL THE WALK-IN RUSH
Walk-ins are the backbone of quick lube shops, but customers increasingly look online before choosing where to go. LiveWait brings your walk-in model into the same digital channels as appointment-based shops by showing your real-time availability inside AutoOps.
BRING THE MODERN CUSTOMER SCHEDULING EXPERIENCE TO YOUR WALK-IN MODEL
LiveWait blends FasterLines real-time bay monitoring with AutoOps online scheduling to display your current wait time anywhere customers look for service. It gives walk-in shops the same visibility and convenience customers already expect online. You stay first-come, first-served, but customers get transparency and the option to plan ahead.
✓ More customers choosing your shop because they can check wait times online
✓ A steady, predictable flow of appointments
✓ Fewer unexpected walk-ins during peak hours
✓ Fewer interruptions for advisors and techs
✓ Higher satisfaction from customers who know exactly what to expect
Real-Time Availability Powered By FasterLines
LiveWait uses FasterLines cameras to track the flow of vehicles through your bays. As cars pull in and out, the system automatically updates your wait times and availability inside AutoOps. Customers see accurate wait times when they go to book or check your availability, similar to the busy-hour indicators they already understand.
You keep servicing vehicles the same way you always have. Customers simply get a clearer picture of when to stop in.
*FasterLines cameras are required for LiveWait to work.
KEEP YOUR SHOP MOVING AT THE RIGHT PACE
Learn how LiveWait helps you control walk-in traffic and keep your day on track.